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Handbook of Operating Procedures
  • Policy Process

    • Handbook of Operating Procedures
    Chapter 11 - Information Technology
    Previous Publication Date: October 12, 2022
    Publication Date: July 3, 2024
    Policy Reviewed Date: November 27, 2023
    Policy Owner: VP for Information Technology

    11.09 Website Criteria and Requirements

    I. POLICY STATEMENT

    The University of Texas at San Antonio’s (世界杯官方app) websites are public-facing resources that shall be current, consistent, brand-aligned, secure, accessible, and compliant with all federal and state laws and the policies of The University of Texas at San Antonio (世界杯官方app) and The University of Texas System (UT System).

    II. RATIONALE

    Official 世界杯官方app websites must adhere to consistent standards that reflect the strategic priorities of 世界杯官方app, reinforce the institutional brand, ensure security, and maximize resources. This policy sets forth a framework for information architecture, cohesive design, content management, hosting parameters, accessibility, and general oversight of 世界杯官方app’s web properties.

    III. SCOPE

    This policy applies to all 世界杯官方app employees and vendors responsible for developing, maintaining, or overseeing 世界杯官方app websites.

    IV. WEBSITE ADDRESS FOR THIS POLICY

    http://4whz.aksarayyeralticarsisi.com/hop/chapter11/11.09.html

    V. RELATED STATUTES, POLICIES, REQUIREMENTS OR STANDARDS

    1. Federal and State Statutes (This list is not inclusive of all laws prohibiting discrimination.)
      1. Rehabilitation Act of 1973 (29 United States Code Chapter 16, Subchapter V, Section 794d, as amended
    2. 世界杯官方app or UT System or the Board of Regents’ Rules and Regulations
      1. UT System 122 Guidelines for Web Site Solicitations
      2. 世界杯官方app: Internet Privacy and Security Statement
      3. 世界杯官方app: Guidelines for the Operations of University Standing Committees
      4. 世界杯官方app: Visual Identity and Web Style Guides

    VI. CONTACTS

    If you have any questions about this HOP 11.09, Website Criteria and Requirements, contact the following office:

    1. University Marketing Web Team
      webteam@aksarayyeralticarsisi.com

    VII. DEFINITIONS

    1. 世界杯官方app Official Website
      1. A website or web application that is owned, funded, or operated by or for 世界杯官方app. Official Websites include pages related to Vice President units, departments, divisions, offices, programs, services, and courses.
    2. 世界杯官方app Official Websites include, but are not limited to, the following:
      1. Home Page: This is the main web page always shown first when visiting 世界杯官方app.EDU. 世界杯官方app.EDU is the official domain of 世界杯官方app and www.世界杯官方app.edu is the official home page of the 世界杯官方app website.
      2. Faculty Profile Page: A professional profile page representing an individual faculty member in their capacity as an employee of 世界杯官方app. Faculty profile pages must be linked from their academic department website and/or a research page (defined below) and must be hosted on a 世界杯官方app server. Faculty profile pages are overseen by their respective college, and any official university information posted to their page—i.e., any statement presented as an official fact about 世界杯官方app—is subject to review and approval by their respective department/college and the Website Steering Committee. A page containing personal or professional information that is not administered by a 世界杯官方app college or research entity is considered a Personal Faculty Website (see definition below).
      3. Organizational Page: A page representing an official university organization, including sponsored student organizations. Only official university organizations are eligible to host organizational pages on 世界杯官方app servers and link to a 世界杯官方app parent page. Organizations that do not meet the criteria for official recognition will not be linked from a 世界杯官方app official website. Official student organization pages are hosted on RowdyLink and must adhere to certain guidelines.
      4. Research Page: A page representing a 世界杯官方app lab, center, institute, research proposal, and/or award. Research pages include websites for any research entity funded through 世界杯官方app or led by a faculty member who received a research award/grant in their capacity as a 世界杯官方app employee. These pages must be hosted on a 世界杯官方app server. Lab, center, and institute sites should be linked from another 世界杯官方app official website (a division, departmental, or faculty profile page). Unless specifically prohibited by the conditions of the sponsored program or award, Research Pages should adhere to all 世界杯官方app site requirements as outlined in Section IX.  If the research entity represents a collaboration involving multiple institutions where the collaborating entities have an equal or greater role to 世界杯官方app, it is considered a 世界杯官方app Affiliated Website.
    3. 世界杯官方app Affiliated Website
      1. A website representing an entity or program in which 世界杯官方app is a partner or co-sponsor, and all collaborating entities have an equal or greater role to 世界杯官方app. Affiliated Websites do not utilize the 世界杯官方app.EDU domain and may or may not use 世界杯官方app Website Global Elements depending on the business case. Some 世界杯官方app Affiliated Websites are administered and hosted by 世界杯官方app (i.e. Texas Small Business Development Center and the Cybersecurity Manufacturing Innovation Institute), while others are administered and hosted by external entities (i.e. San Antonio Partnership for Precision Therapeutics).
    4. Third-Party Web Application/Site
      1. An application or website that is built—and sometimes also maintained—by a third party. These applications/sites are intended to offer a particular service or functionality to the 世界杯官方app community. In some cases, these applications/sites represent services provided to the university by an external entity (i.e. Wellness 360 at 世界杯官方app, Campus Dish Dining Services, Rowdy Campus Store, Campus Technology Store) and in other cases, they represent software-as-service applications purchased by the university (i.e. 世界杯官方app Scholarship Hub, Canvas, 世界杯官方app Online Application, RowdyLink). These applications/sites typically do not utilize the 世界杯官方app.EDU domain and have varying degrees of customization available. Third-party applications/sites are encouraged to use 世界杯官方app Website Global Elements and follow the university’s visual identity standards to the extent possible given the technical limitations of the platform.
    5. Personal Faculty Website
      1. A website representing an individual 世界杯官方app faculty member that may contain professional and/or personal profile information. A Personal Faculty Website may be linked from an official 世界杯官方app Faculty Profile Page as long as it meets the following criteria:
        1. The site contains profile information that has some relevancy to the faculty member’s scholarship, research activities, or professional interests
        2. The site does not sell products or services or generate revenue
      2. Personal Faculty Websites may be hosted on a 世界杯官方app server at the discretion of their college/department. 世界杯官方app reserves the right to unlink a Personal Faculty Website from the official Faculty Profile Page at the university’s sole discretion.
    6. 世界杯官方app Subdomain
      1. Any subdomain of 世界杯官方app.EDU such as future.aksarayyeralticarsisi.com, onestop.aksarayyeralticarsisi.com, provost.aksarayyeralticarsisi.com, etc.
    7. Content Management System
      1. 世界杯官方app offers centralized support to 世界杯官方app websites using the official 世界杯官方app Content Management System (CMS).
    8. Google Search Console
      1. A tool intended to monitor, maintain and troubleshoot a site’s presence in Google search results. 世界杯官方app’s Web Services Team oversees the management of the university’s Google Search Console.
    9. Google Tag Manager
      1. 世界杯官方app utilizes Google Tag Manager to add and update website tags, enabling conversion tracking, site analytics, and remarketing across the university web domains.

    VIII. RESPONSIBILITIES

    1. Website Steering Committee: 世界杯官方app’s Website Steering Committee stewards the direction and policies for all official, affiliated, and third-party websites and applications—as well as the university’s web operating environment—based on established policies, standards, procedures, and best practices. The committee makes recommendations to 世界杯官方app’s Senior Leadership Team regarding overall directional strategies and website investments, as well as significant policy changes or compliance issues. As an internal administrative committee  with oversight responsibilities regarding website governance, the Website Steering Committee:
      1. Regularly reviews this HOP policy and submits proposed modifications as needed;
      2. Regularly reviews established website standards and procedures, modifying as needed;
      3. Reviews requests for new 世界杯官方app websites, subdomains, hosting, and website outsourcing to ensure alignment with established website policies and standards;
      4. Reviews requests for exceptions to established website policie and standards, and makes recommendations to the Senior Leadership Team for final decision;
      5. Prioritizes, seeks resources, and makes recommendations on major web projects and tool/platform investments (in tandem with Technology Advisory Group where appropriate); and
      6. Resolves non-compliance issues.
    2. Vice President Web Leads: Division Vice President Web Leads are designees from each Vice-Presidential division and other key areas who are responsible for the strategic direction of the sites that fall under their area. Vice President Web Leads to ensure that Site Owners are identified for all sites within their division and are ultimately responsible for ensuring those sites adhere to 世界杯官方app’s website criteria and requirements. Vice President Web Leads serve on the Website Steering Committee.
    3. Site Owners: Site Owners provide general oversight of 世界杯官方app websites in their areas, manage who has access to those sites, and have immediate responsibility for the information maintained on their sites. They ensure that information conveyed about 世界杯官方app and its programs and services are timely and accurate, and that security controls are in place.
    4. Web Services Team: The Web Services Team within University Relations oversees the management of 世界杯官方app’s Content Management System and Google Search Console. This team also develops, maintains, and assesses 世界杯官方app.EDU top-level pages, manages subdomain registration, and keeps a global directory of 世界杯官方app’s web properties.
    5. University Technology Solutions: University Technology Solutions provides oversight, management, and technical support for 世界杯官方app servers housing 世界杯官方app Official Websites

    See the 世界杯官方app’s Website Standard: Oversight & Collectives for information on additional oversight bodies.

    IX. PROCEDURES

    1. Ownership
      1. 世界杯官方app Official Websites are the sole property of 世界杯官方app. While certain faculty and staff may request the creation of subdomains and other web pages, employees will only have permission to access and/or edit portions of 世界杯官方app Official Websites, create new content, and/or remove old content. At all times, Official University Websites remain the property of 世界杯官方app.
    2. Hosting
      1. All 世界杯官方app Official Websites must be hosted on a secure and high-performing 世界杯官方app server to ensure they have controlled access, experience minimal outages, and are protected from cyber-attacks. The Website Steering Committee must authorize requests to host 世界杯官方app Official Websites on non-世界杯官方app-managed servers. Any existing external hosting agreements may be reviewed and amended or renegotiated, as necessary. See 世界杯官方app’s Website Standard: Hosting for more information.
    3. Website Lifecycle
      1. The lifecycle of a 世界杯官方app website follows different stages from initial website request, development, launch, and ongoing maintenance to eventual retirement and archival. All 世界杯官方app Official Websites will undergo an annual review process. Websites unable to follow security and maintenance processes or meet annual review requirements will be subject to archival and removal by 世界杯官方app. See 世界杯官方app’s Website Standard: Website Lifecycle for specific requirements.
    4. Accessibility
      1. All 世界杯官方app Official Websites and digital content must adhere to the Rehabilitation Act of 1973, as amended. See the latest version of the World Wide Web Consortium’s Web Content Accessibility Guidelines and HOP Policy 11.10: Accessibility for more information.
    5. Domains
      1. 世界杯官方app Official Websites are required to utilize the 世界杯官方app.EDU domain, with certain exceptions as noted below.
        1. Primary domain:
          1. All 世界杯官方app Official Websites—including the Home Page, Department Pages, College Pages, Faculty Profile Pages, Organizational Pages, and Research Pages—must be hosted within the 世界杯官方app.EDU domain.
        2. Subdomains:
          1. Subdomain websites (for example, future.aksarayyeralticarsisi.com and provost.aksarayyeralticarsisi.com) may be established to recognize particular organizational entities, audiences, initiatives, or campaigns where there is a need for a distinct URL identity. Requests for new subdomains will be reviewed by the Website Steering Committee to ensure they meet at least one of the following criteria: 
            1. The entity is an official 世界杯官方app center or institute (for example,uei.aksarayyeralticarsisi.com);
            2. The site caters to a distinct target audience with specific marketing needs (for example, online.aksarayyeralticarsisi.com);
            3. The site is for a specific marketing campaign or initiative finite in nature (for example, bold.aksarayyeralticarsisi.com);
            4. The site is an application for internal audiences and hosted by a third party (for example, rowdylink.aksarayyeralticarsisi.com); or
            5. The site is an application for internal audiences and developed by University Technology Services (for example, cardaccessrequest.aksarayyeralticarsisi.com).
          2. The Website Steering Committee may require subdomain or child page names be adjusted to align with university priorities or values.
        3. Non-世界杯官方app.EDU domains:
          1. Requests for non-世界杯官方app.EDU domains (such as .org, .com, .net, .live, etc.) must be reviewed and approved by the Website Steering Committee. Non-世界杯官方app.EDU domains may be granted if the entity represented is supported by both a 世界杯官方app department/office as well as organization(s) external to 世界杯官方app. Examples include:
            1. Joint professional/academic conferences or initiative websites where 世界杯官方app is not the primary host entity;
            2. Research collaboration websites involving multiple institutions where the collaborating entities have an equal or greater role to 世界杯官方app;
            3. Industry collaboration websites with private-sector partners where the collaborating entities have an equal or greater role to 世界杯官方app; and
            4. Athletics-related sites intended to generate advertising revenue.
          2. Once approved by the Web Steering Committee, non-世界杯官方app.EDU domain names must be acquired and managed by the Web Services Team if they meet one or more of the following criteria:
            1. 世界杯官方app funds are being used to purchase the domain name;
            2. The domain is for a site that will be administered by 世界杯官方app; or
            3. The domain is for a site that will be hosted on a 世界杯官方app server.
            4. The site caters to a distinct target audience with specific marketing needs (for example, online.aksarayyeralticarsisi.com);
    6. Site Requirements & Global Elements
      1. 世界杯官方app Official Websites are required to incorporate certain global elements to align with the university’s brand, ensure consistent user experience, and promote search engine optimization.
        1. Header/footer – The vast majority of 世界杯官方app Official Websites are required to use global 世界杯官方app headers and footers. See 世界杯官方app’s Website Standard: Global Elements for specific requirements.
        2. Required links – 世界杯官方app’s official website footer must contain certain links and elements as required by federal and state laws, UT System, and 世界杯官方app policy. See 世界杯官方app’s Website Standard: Global Elements for current required link information.
        3. Branding – The vast majority of 世界杯官方app Official Websites must adhere to 世界杯官方app’s brand identity standards. See the university’s visual Identity guidelines for specific requirements.
        4. Google Tag Manager – 世界杯官方app Official Websites must include the 世界杯官方app Google Tag Manager code on all pages. See 世界杯官方app’s Website Standard: Global Elements for specific requirements.
    7. Outsourced Website Development
      1. External vendors developing websites on behalf of 世界杯官方app must adhere to all site requirements and standards as outlined in this policy. See 世界杯官方app’s Website Standard: Outsourced Website Development for more information.
    8. Linking
      1. 世界杯官方app makes no representations, guarantees, or warranties as to the accuracy, completeness, currency, or suitability for any purpose of the information provided on external websites linked to or from 世界杯官方app websites. 世界杯官方app also makes no effort to independently verify, and does not exert editorial control over, information on pages outside of its official and affiliated websites. Linking from a 世界杯官方app website to another entity’s website does not constitute 世界杯官方app’s or the State of Texas’ endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that entity’s site. 世界杯官方app sites must also adhere to UT System 122 Guidelines for Web Site Solicitation

    X. SPECIAL INSTRUCTIONS FOR INITIAL IMPLEMENTATION

    世界杯官方app websites that do not comply with this policy (and that existed prior to this policy’s adoption) will be allowed to continue but will be subject to annual review as outlined in 世界杯官方app’s Website Standard: Website Lifecycle. Sites identified as not in compliance with this policy will be given a timeframe within which they will be required to come into compliance. Any new or redeveloped sites that are activated as of July 3, 2024 must meet the criteria as outlined in this policy.

    XI. FORMS AND TOOLS/ONLINE PROCESSES

    None

    XII. APPENDIX

    None

    XIII. Dates Approved/Amended

    07-03-2024
    10-12-2022     (Hyperlinks update)
    08-02-2022
    01-24-2008